Why Your Coupon Code Isn't Working (and How to Fix It)

Expired: The promotion ended.
Exclusions: The items in your cart aren't eligible.
Minimum spend: Your cart total is below the required amount.
New customer only: The promo only applies to first-time buyers.
One-time use: The code has already been redeemed.

It's frustrating when a coupon code fails at checkout. Here are the most common reasons—and what you can do.

Common reasons

Try another code, adjust your cart, or switch to a different offer type (like a direct deal link) if the code is invalid.